Program Coordinator

Position: Program Coordinator
Reports to: Director, Content Development
Status: Full Time, Exempt
Location: Brookline, MA
Start date: Immediately

Position description:
The Program Coordinator provides effective administrative and operational infrastructure and support for key senior Program staff. Key responsibilities include providing proactive administrative support for the VP/Chief Program Officer and Director, Content Development; developing systems to efficiently manage the information flow and administrative needs of key staff and the department; and establishing and maintaining clear lines of communication with other departments, regional offices, key partners, and the organization as a whole.

Responsibilities include:
Support for the VP/Chief Program Officer — top priority
· Manage the calendar for the VP/Chief Program Officer
· Manage effective and timely communication between Program and other areas of the organization regarding scheduling and schedule changes, meeting planning, priority of tasks, distribution of articles and other resource materials, etc.
· Enter and maintain contacts in Salesforce CRM database
· Support the development and maintenance of partner relationships, including performing background research, keeping track of and following up on action steps, and scheduling ongoing communications
· Oversee travel arrangements and related changes, track expenses, purchase orders, and reconcile the monthly credit card statement
· Coordinate brown-bag lunch series with visiting scholars, filmmakers, writers, artists, etc., and follow-up conversations with key Program staff

Support for Director, Content Development
· Schedule meetings and coordinate follow-up
· Meet regularly with Director to prioritize and respond to web requests and phone calls for potential partnerships
· Assist with processing check requests and payment to vendors and freelancers

Support for Staff Development and Other Program Activities
· Provide administrative and project management support for specific Staff Development and Program projects and events
· Participate in regular meetings of Program operations/administrative team to improve department- and org-wide communications, troubleshoot, anticipate, share information, etc.
· Monitor, coordinate, and support Facing History’s participation in educational conferences
· Occasional lunch-hour reception coverage for front desk
· Occasional hands-on event support at Program events such as summer seminars and the annual survivors’ luncheon

Essential Skills and Qualities:
· BA/BS or equivalent
· At least 2–4 years of relevant work experience, ideally involving project coordination in a nonprofit context
· Interest in and ability to articulate the mission of Facing History and Ourselves
· Excellent communication, listening, and organizational skills
· Excellent computer skills, including experience with Microsoft Office; experience with Salesforce or CRM databases a plus
· Confident, proactive self-starter; ability to manage multiple assignments simultaneously with an attention to detail; experience managing a busy office a plus
· Excellent judgment and ability to prioritize; demonstrated experience taking initiative and being proactive; unflappable.
· Ability to work independently and as a member of a team

Compensation and Benefits:
In addition to meaningful and rewarding work, Facing History provides an excellent and competitive compensation and benefits package including medical, dental, vision, life & long-term disability insurance, a 403(b) program with a discretionary organizational contribution, generous paid time off, an employee assistance plan & a travel assistance plan, pre-tax Transit-pass program, flexible spending health care and dependent care accounts, 4 voluntary Aflac plans, limited free parking and a friendly work environment.

Facing History proudly values diversity. We are an Equal Employment Opportunity Employer.

Please submit your resume and cover letter below. Job posted until filled.

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